FAQs

Q) How to return Item and What will be a procedure?

HyperStore.com.pk have 7 days return policy so after that it cannot be return. what will be required to return an item? Proof of purchase order number. Include printed Shipping Label and Tax Invoice in each return package box Reason for return has to be valid. NOTE: In case that you have received damaged products, please contact HyperStore.com.pk within 48 hours to claim process.

Q) How do I track my return status?

You can track return status using the tracking number provided to you by our logistics partner.

Q) Where should i contact to return items?

Kindly contact information given below: EMAIL: HyperStore.com.pk@gmail.com Address: Prime Arcade Gulzar-e-Hijri (Gulshan-e-Iqbal,Sindh Pakistan,75300) NUMBER: 0300-07-hyper(49737)

Q) How do I track my return status?

You can track return status using the tracking number provided to you by our logistics partner.

Q) How soon will I receive my refund?

Refund can be processed in case of return or cancellation. For your convenience, we offer different refund options for you to choose from, basing on your payment method at the time of purchase. We will update you via email and SMS once your refund procedure started.Estimate time for your refund will take about(15-30 days)

Q) Will I receive any order confirmation after placing an order?

Yes, you will receive an order confirmation with order summary will be sent to you via Email right after you have placed your order.

Q) I have successfully ordered items on HyperStore.com.pk What should I do next?

Well, All that is left to do now is wait for your parcel to arrive at your doorstep. On the side note, you will be receiving an Order Number and a confirmation email. You may also use the Order Number to track the progress of your order on our order tracking number provided to you or you can talk to our Customer Service Representative given if you need any further details regarding your order.

Q) How can I order without an account on HyperStore.com.pk ?

It is recommended to sign up for HyperStore.com.pk account before making any purchases. If you still want to order, However, no need to worry, you can absolutely order on HyperStore.com.pk without register just contact our Hyperstore number for further detail.

Q) How can i place order of product?

Choose the product you want and proceed to checkout.Then follow simple steps to register yourself. At Email Login step, enter your email address and password then choose "Continue without password"

Q) Can anyone call HyperStore.com.pk to place an order?

Yes, you can contact us and we will place your order for you. For more information, you call us for step-by-step assistance. NOTE: we will only place order after making your account on HyperStore.com.pk

Q) How will I receive order confirmation after placing an order?

An order confirmation will be sent via email right after you have placed your order. We will also send email and SMS notifications to keep you updated frequently on your order status.

Q) Is there any chance that I will be unable to add my selected item to my cart, why does this happen?

Your selected item will be in a limited stock quantity. If you are unable to select the item to your cart, there are high chances that the product is now out of stock. NOTE:Please refresh your page to get up to date on product availability to avoid above issues.

Q) What are the payment methods available?

You can pay through Visa/Master card , through easy paisa shop , bank transfer , and cash on delivery.

Q) How do I track my return status?

You can track return status using the tracking number provided to you by our logistics partner.

Q) How can I know if my payment was successful or fail?

You will be notified via SMS and email within 24 hours.

Q) What if someone place a COD order with different items from multiple sellers, do I have to make the full payment on the first delivery or separate payments?

Multiple orders from multiple sellers will be sent separately. You will only have to pay for the item that you are receiving.

Q) Do you keep my credit card details?

our security measures are strict and it is our first priority. we does not process nor store any credit card information details of our customers. All transaction are made in a secure environment.